How many treatments will I need?
This will depend if your condition is chronic (established in the body for some time) or acute (recent pain/illness). Our therapists will spend some time with you before any treatment, to understand what is going on for and take the time post treatment to discuss a treatment plan including some things you can do at home to speed up the healing process. Everybody responds differently to treatments and we will tailor your plan accordingly.
How often should I schedule my treatments for?
This depends on what you’re treating. Chronic pain or illness might require frequent treatment initially with the intention of pushing your appointments out further and further until you reach maintenance mode. All our therapists are very well trained ti guide you through this process to accommodate your individual needs and preferences.
Do you accept insurance claims for your treatments?
Yes! We accept insurance claims, NDIS and Aged Care plans.
Will my treatments be covered by my Private health Insurance?
Yes! All Thrive modalities are covered by Private health insurance except for Bowen Therapy. Please check with your insurer to confirm what rebates you are eligible for.
Can chiropractic and massage treatments be used together?
Yes! In fact they are the ideal combination. Massage can be sued initially to reduce tension and relieve stiffness allowing for any chiropractic adjustments to be seamless, with longer lasting results.
What is your cancellation policy?
We understand that life happens. If you are unable to make your appointment for any reason, please call the centre on 9478 3869 to cancel or reschedule 48 hours in advance of your appointment. Unfortunately cancellations cannot be accepted via text or email. Late cancellations are subject to a $50 fee.
How do I reschedule my appointment?
To reschedule your appointment for any reason, please call the centre on 9478 3869. Late cancellations and rescheduling (within 48 hours of your appointment) are subject to a $50 late fee.
What do I wear- do I need to get undressed?
For most treatments, loose, comfortable clothing is fine. For Remedial massage treatments, our practitioners use an all natural, Australian owned oil blend and so it is best to remove clothing (except for underwear) and use the towels provided to cover yourself. If you have any concerns about this, please speak to our therapists and we can tailor our treatment to suit you. We are respectful of all cultures. You can remain fully clothed in our Hyperbaric Oxygen Chambers.